If you have a problem with your order, please feel free to contact us within 5 days of delivery, at our Helpdesk at info@kleanimprint.com.

To get the process started

In order to help us help you, please have your order style number, and the color and quantity details handy. All returns must be approved by our customer service representatives, so please contact us via the above email so we can give you a return authorization number (RA #).

Damaged or Flawed Items

Don't forget, pictures of damaged items are always required, as well as indicating on the apparel with tape where flaws occur in the product. This helps us ensure that only the best products are available in the future. Please keep in mind that each item is checked for flaws before the order leaves. We cannot be held responsible for shipping damage by our courier services.

Exchange or Refund

Any product that has been embellished or branded is not eligible for exchange or return

 

 

COVID Products

All the COVID-19 essentials such as cotton masks, hand cleansers, touch-less door openers, and wipes are non-refundable and non-returnable.